Privacy Policy

Privacy Policy for Synthesis Nexus CAD

Effective Date: 15 August 2026
Location: South Australia, Australia

At Synthesis Nexus CAD, operated by independent creator Quan Do (“we,” “our,” or “us”), we are deeply committed to protecting your privacy and securing your personal and professional data. This Privacy Policy details how we collect, use, and protect your information when you visit our website, register for our academic courses, or purchase digital assets (including STEP and STL engineering files).

By accessing or using our platform, you agree to the terms outlined in this policy.

1. Data We Collect and Why We Collect It

To provide a smooth, functional, and automated educational experience, we collect specific personal identifiers when you interact with our platform:

  • Account Registration & Billing Details: When you purchase our Master Class admission passes or standalone 3D printable files, we collect your Name, Email Address, and Billing Address. This information is strictly required to verify transaction data, clear banking anti-fraud loops, generate clean tax invoices, and automatically register your student profile inside our learning portal (Tutor LMS).
  • Transaction and History Sheets: We maintain an encrypted record of your order histories, completion timestamps, and file download logs. This ensures you retain permanent, lifetime access to your digital purchases and allows us to verify your file access keys for technical support.
  • Digital Goods Anti-Piracy Logs: Our server security software automatically records your IP address and download timestamps when you access our zipped asset vaults. This is handled strictly to monitor file integrity and prevent systematic link-sharing or unauthorized digital asset distribution.

2. Complete Protection of Financial Data

Your financial security is our highest priority.

  • No Retention of Raw Card Data: Synthesis Nexus CAD never stores, processes, or holds your raw credit card numbers, CVV codes, or bank account credentials inside our local server database logs.
  • Secure Payment Architecture: All global credit card, Apple Pay, and Google Pay transactions are tokenized and processed securely through our verified, encrypted merchant gateway partner, WooPayments (powered by Stripe). Your payment flows directly through their multi-layered bank vault infrastructure to ensure maximum security.

3. Strict Digital Third-Party Non-Disclosure

We believe in absolute operational transparency. We are a standalone educational and engineering modeling studio, not an advertising network.

  • No Sale or Rental of Personal Profiles: We will never sell, lease, rent, trade, or distribute your name, email, or profile data to third-party marketing companies, brokerages, or global advertising networks.
  • Necessary Services Integration: Your information is only shared with trusted technical software systems strictly required to automate your purchase delivery: WooCommerce (to manage order details), WooPayments (to settle bank payments), and Tutor LMS (to play your video training modules).

4. Data Retention Laws and Security Safeguards

  • Permanent Access Records: To ensure our students never lose access to their training video streams or downloadable digital repositories, we retain transaction and account profile logs indefinitely, unless you explicitly request a permanent profile deletion.
  • Server Defense Shields: Our website operates under an active, verified Secure Socket Layer (SSL) Certificate to encrypt all data flowing between your computer browser and our host server. We deploy active firewalls to block malicious scrapers, automated brute-force bots, and database intrusion attempts.

5. Australian Privacy Compliance (Privacy Act 1988)

Although Synthesis Nexus CAD operates as a lean, independent startup beneath the mandatory threshold of the Australian Privacy Act 1988, we voluntarily enforce these world-class data compliance principles to provide the highest standard of protection for our users. You maintain complete control over your data:

  • Right to Access: You can request a complete digital export of any personal order data we hold on your profile at any time.
  • Right to Rectification: You can modify your name, billing details, or password directly from your My Account student dashboard pane.
  • Right to Deletion: If you wish to permanently wipe your student profile and data logs from our server network, you may contact us directly via email. (Note: Deleting your account will instantly and permanently revoke your access keys to your purchased courses and download vaults).

6. Technical Support and Contact Information

If you have any questions, security concerns, or data requests regarding your privacy on our global web network, you can reach out directly to the administrator:

  • Operator: Quan Thai Do
  • Brand: Synthesis Nexus CAD
  • Official Support Email: synthesisnexuscad@gmail.com

Scroll to Top